You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Additional Drivers - There is an additional charge of 10 GBP per day for each Additional Authorised Driver.
AGE - All drivers must be a minimum of 25 years old. Only drivers over 30 years old may rent Full-Size MPVS, Premiums, or Four-Wheel Drives.
For vehicles travelling to the Republic of Ireland, there is an additional charge of 75 GBP per rental. Please call the branch in advance. Vehicles may not travel outside the U.K. and Ireland.
Damage waiver is included in the price of the rental, subject to the terms and conditions of the rental agreement. Damage waiver reduces the amount you are responsible for in the event of damage to and or theft of the vehicle. The excess amounts applicable with damage waiver are- all cars – 1200.00 GBP- MINI MPVs, MPVs and commercial vehicles - 1350.00 GBP all premiums and 4x4s equals 1600.00 GBP.
In the event of damage and or theft, an excess is applicable which varies depending on vehicle type and location. Excess Protection will cover up to 900.00 GBP of any damage, subject to terms and conditions of the rental agreement. The customer can reduce or eliminate possible financial exposure caused by loss or damage to the rental vehicle. The following excess amounts apply, all cars 1000.00 GBP, MINI MPVs, MPVs 1150.00 GBP, commercial vehicles 1150.00 GBP, commercial vehicles in Northern Ireland 1400 GBP, premiums and 4x4s 1400.00 GBP. Excess protection is an optional coverage that allows the renter to reduce the excess responsibility by 900 GBP. The price of EP varies by vehicle size and the prices are inclusive of VAT - premium location fee applies to airports - all vehicles except commercials - 11.99 GBP per day, Small Commercial Van - 14.99 GBP per day and all other Commercial Vans - 19.99 GBP per day.
Mileage- all vehicles include unlimited mileage.
For vehicles travelling to the Republic of Ireland, there is an additional charge of 75 GBP per rental. Please call the branch in advance. Vehicles may not travel outside the U.K. and Ireland.
PAYMENT - If the rental is not prepaid, the renter must pay a deposit and the full rental charges using a major Debit or Credit Card in his or her own name. If the rental is prepaid, the renter must pay a deposit using a major Debit or Credit Card in his or her own name. The deposit is 300 GBP, or 500 GBP if renting a Premium Vehicle. If the Debit or Credit Card differs from that used to prepay the rental charges, an additional 300 GBP deposit is required.
Alamo offers Roadside Assistance Protection – RAP. RAP allows Alamo customers to waive all financial responsibility for the following - tire and glass repair or replacement costs, except when part of a larger repair, replacement keys and costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. RAP does not exempt you from these charges if there is any breach of our rental agreement. The price of RAP is 4.99 GBP per day.
Documentation- all drivers must produce all parts of a valid driving license. Non-EU license holders are required to have an international driving permit if the license is not in English. Domestic renters must produce a photo ID- passport or driving license. International travelers must produce a passport, proof of return travel and residency information while in the U.K. renters who wish to use a debit card are also required to produce two proofs of address such as a bank or credit card statement, which are less than three months old and may be subject to additional checks. We reserve the right to request additional ID or conduct further ID checks. These may include ID checks with external partners who may check supplied details against databases to which they have access.
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