Alamo rental counter is located in the terminal building. The Alamo counter is at 30 M on the right when exiting customs. No shuttle is required. Serviced By Enterprise Rent A Car.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
For After-Hours return, please park the vehicle in the designated Alamo spaces at the rental office. Please lock all car doors and place the keys in the drop box located on the rental counter. The renter is responsible for the condition of the rental vehicle until the vehicle is inspected by a Alamo employee at the start of the next business day. Vehicles will be inspected during regular business hours 6.30-23.00.
All drivers must be at least 21 years of age or older. Drivers aged 21 - 24 may rent economy, compact, intermediate, standard and full-size cars. Drivers must be at least 25 years old to rent premium, special and luxury cars. Drivers 21-24 years of age will be assessed an additional fee of 10 EUR per day excluding VAT with a maximum of 100 EUR per rental , local premium location fees and surcharges where applicable. All car classes are available for renters 25 years and older at no additional charge.
Cross border is permitted into the following countries: Austria, Belgium, Bulgaria, Denmark, Finland, France, Germany, Greece, Netherlands, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland & UK. It is not permitted to cross the border into any other country. Customer will just need their driving licence/identity card in order to cross border. There are no additional charges for cross border rentals.
Please be advised that due to a change in law in Germany, it is mandatory for all vehicles crossing the border into Germany to have winter tyres fitted during the Snow & Icy conditions. Customers will be fined on the spot if they are stopped by police and found to not have the appropriate winter tyres.
One way rentals are allowed for all Alamo locations within Belgium for retail and tour customers at no additional cost. One way rentals outside of Belgium are NOT allowed.
Customers must present a full and valid driving licence which has been held for a minimum of one year.
Customers must hold a category B licence for the EKMN, IKMN, SKMN, FKMN, SPMN car groups.
Customers must hold a category C licence for the IPMN, PKMN, LKMN car groups.
An international driving licence/permit from the customers current residence will be required for non English scripted licences.
Alamo offers roadside assistance included in the daily rate. The assistance will cover vehicle malfunction. Events such as a flat tire, jump start, lockout service, fuel delivery, and key replacement non exhaustive list are not covered by Roadside Assistance Protection. RAP is void and of no effect if, at the time of the incident necessitating roadside assistance, the renter or authorized drivers are in violation of the rental agreement, including, without limitation, the prohibited uses and violations set fort therein. In such cases, roadside assistance will be available but standard charges will apply. Alamo rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Touring Club Belgium on behalf of Alamo. This service is available 24-7 by calling 012-39 09 44 within the country of rental. Assistance outside the country of rental may be obtained by calling 32 12 39 09 44.